A woman called to cancel the morning of her reservation because it was raining and I told her she would be charged a single night charge if she did, so she told me she would think about it and call me back.
She called back when someone else was working and demanded she not be charged because I had told her we wouldn’t charge her.
My mom came into my room to verify that I was actually dumb enough to tell someone that (obviously i hadn’t said that) and i just went “No I explicitly told her she would be charged. She’s a moron, charge her card.”
She she cancelled and was charged and then within the hour it stopped raining and was gorgeous out for the rest of the day.